Support

Frequently Asked Questions

Notifications are not arriving

• Make sure notifications are enabled for Pillican Time in Settings › Apps › Pillican Time › Notifications.
• Check that your device does not have battery optimization enabled for the app. Go to Settings › Battery › Battery Optimization and set Pillican Time to Don't optimize.
• On some devices, you may need to allow the app to run in the background or disable "Sleeping apps" features.
• After a device restart, reminders are automatically restored — but this may take a moment.

I restarted my phone and missed a reminder

Pillican Time restores all alarms after a device reboot. However, if the phone was off at the scheduled time, the reminder will not fire retroactively. A missed dose will be marked in the history once the next day starts.

The reminder time is wrong / timezone issues

Reminder times are stored in UTC and automatically adjusted to your device's local time. If you travel across time zones, reminders will fire at the correct local time in the new timezone. If a reminder appears at the wrong time, make sure your device's timezone is set correctly under Settings › General management › Date and time.

How do I delete all my data?

See the Delete Data page for step-by-step instructions.

Is the app free?

Yes. Pillican Time is free, with no ads and no in-app purchases.

Disclaimer

Pillican Time is a reminder tool and is not a substitute for medical advice. Always follow the instructions of your healthcare provider regarding your medications. The app is provided as-is, without any warranty.